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Posted Thursday, December 23, 2010


 

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Last Login: Sunday, January 02, 2011
Posts: 4, Visits: 11
I could really use some help with Rubber Floor Repairs. I've visited all the rubber floor websites and it seems virtually every restaurant chains logo was represented as a customer. So I'm hoping everyone will reply with some good answers.

I've met with salesmen, owners and installers of B&H, W&W, Eco-Grip formally known as Allied for the Oscoda Plastics/ Sure Step/ Protect-All product.

I can't get a straight answer why the seams split; Some say the Oscoda product shrinks, some say the installation was bad, That it was done too fast, too slow, with too much heat or too little heat.

At the end of the day, I’m told the warranty covers the material, not the installation, so we end up paying, what I think is high for relatively small repairs

Does anyone have a good, trustworthy repair provider/ that can warranty his work and be reasonable on the cost??

Thanks

Sean Bishop
Director of Facilities, Fry Cook & Cashier.
seanbishop@raisingcanes.com




Post #4450047
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Posted Sunday, December 26, 2010


 

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Last Login: Sunday, December 26, 2010
Posts: 1, Visits: 4
Sean -



I've used B&H numerous times and have been very pleased with the product and the installations. I haven't had a failure of any kind - the first ones are now about 4 years old. I can't imagine having a vendor try to come up with excuses for a failure - there are some things I won't stand for and excuses are one of them. That vendor will be history at that point. We've got several RFMA vendors that install these kinds of floors, but my experience has only been with B&H.



Good luck!



Bill Wallace

Director of Facilities & Construction

Craftworks Restaurants and Breweries
Post #4450351
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Posted Sunday, December 26, 2010


 

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Last Login: Saturday, February 05, 2011
Posts: 3, Visits: 19
Hi Sean,
At one time, I performed wide-ranging research on rubber flooring. There are actually only a couple of manufactures of the product in America. In my experience, I have not observed a rubber floor over 10 years old without split seams. They generally are good for 8-10 years then issues begin to develop.

As it is true that the quality of the preparation and installation are paramount, the foremost issue with rubber floor failure is shrinkage of the product. This will first become evident in high traffic and wet locations with the seams opening. The opening of the seams is a direct result of the shrinkage of the material. Once water seeps under the floor and collects, the problem escalates.

Last year when speaking with B&H then stated they were working on their own proprietary material that contained more vinyl and this would reduce the shrinkage issue and extend the life beyond the current 8-10 years.

Once seams begin splitting repair is costly and never ending. Similar to a failed tile floor, if a seam is split, replace a larger area and make sure all moisture is removed to ensure the repair maintains.

Just my two cents and good luck.
Post #4450368
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Posted Monday, December 27, 2010


 

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Last Login: Sunday, January 02, 2011
Posts: 4, Visits: 11
Hi Eric, Thanks for the repy. I appreciate you making time.

Is B&H your first choice in Rubber Floor Repair??

Sean
Post #4450408
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Posted Monday, December 27, 2010


 

Group: Forum Members
Last Login: Sunday, January 02, 2011
Posts: 4, Visits: 11
Hi Bill,

Thanks for the reply,

At this young age your floor should be OK, outside of warranty is where things get expensive.

Unfortunately, with only a few providers and installers across the nation, excuses is all I hear, and they all come with a hefty price tag...

I'm still seeking a long term solution for a fair price.


Thanks,

Sean Bishop
Post #4450409
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Posted Monday, December 27, 2010


 

Group: Forum Members
Last Login: Saturday, February 05, 2011
Posts: 3, Visits: 19
Hi Sean,
Personally I've had no good results with repair. I consider any repair temporary if the material is old and brittle.

The last rubber floor I had fail that was 9 years old was completely removed and replaced with tile and epoxy grout, as it was more cost effective in the long run.

My personal opinion is that rubber floors are best suited for walk-in coolers and freezers.

Sometimes the tested and true is the best solution in the long run.
Post #4450412
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Posted Monday, December 27, 2010


 

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Last Login: Tuesday, December 28, 2010
Posts: 1, Visits: 5
Hi Sean,

We have worked with several companies over the last ten years that have installed the PVC/ rubber floors in different restaurant locations. I have found B&H to be the most through at making repairs. They have established all of the current industry standards that most of the other installers are following and taken on the manufacture of Protect-All to get them to stand behind there product when failures occur.

As stated in a previous post, make sure the seam failure area is cut out and a larger patch is installed. Make sure that the substrait floor is sound, clean, free of moisture and is the proper material for the epoxy adhesive for the new patch to bond to. We have found several floors installed over unacceptable sub-floors per the manufactures specs. Also, make sure the repair company is cleaning the edges of the old flooring with either Acetone of PVC pipe cleaner. This will soften the old flooring, allowing the new weld to bond better.

I don't know of any installer that will give a warranty on repairs on a floor that they did not do the original install on. Hope this helps.
Post #4450418
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Posted Monday, December 27, 2010


 

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Last Login: Thursday, February 24, 2011
Posts: 3, Visits: 5
I have 5 locations using Eco-Grip Allied flooring and have had very few problems. The couple repairs that have been made have held up great. I agree that the prep of the repair is key and free lunch for the guy doing it is a good way to keep him from rushing the job.
Post #4450420
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Posted Thursday, January 20, 2011


 

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Last Login: Monday, January 31, 2011
Posts: 1, Visits: 32
Silikal has replaced PVC floors for a number of years now for many different companies. Silikal is a unique floor system that installs quickly and is totally seamless and bonded to the substrate and base. Please visit us at the conference or contact me with any questions regarding our PVC flooring renovations and installations. andymills@silikalamerica.com
Andy Mills
Silikal America
865-207-3567
Post #4455315
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